Website & App Support Plans

Our support plans keep everything we build for you running and improving: updates, backups, uptime and security monitoring, and a set number of support hours every month. Higher tiers add reporting, content, rank tracking, conversion testing and strategy sessions.

Features

Included Support Hours

Every plan includes a set number of hours each month for edits, fixes and small improvements — no separate quotes needed.

Proactive Monitoring

We watch uptime and security around the clock and fix issues before they affect your customers.

Reporting & Insights

Monthly reports, rank tracking and clear answers about what changed and what to do next.

Growth Work

Content, conversion A/B tests and quarterly strategy sessions on higher tiers.

Packages and pricing

Essential — $95/month

Everything needed to keep your site online, secure and backed up

  • Managed hosting on fast SSD servers
  • Domain included (renewed yearly)
  • Free SSL certificate
  • Corporate email
  • CMS, plugin & security updates
  • Daily automated backups with easy restore
  • 24/7 uptime & security monitoring
  • Malware scanning & firewall protection
  • Basic contact form setup
  • 2 hours of edits per month

Active — $250/month

Ongoing improvements, reporting and priority response

  • Everything in Essential
  • 3 extra hours of edits (5 total)
  • Technical website support & issue resolution
  • Pre-change consultations
  • Speed optimization
  • Form & lead flow monitoring
  • Monthly performance report
  • One content piece per month
  • Rank tracking
  • Priority support
  • Video hosting

Partner — $550/month

A full growth partnership for your digital presence

  • Everything in Active
  • 6 extra hours of edits (11 total)
  • Dedicated account manager
  • Priority phone support
  • Emergency fixes with priority handling
  • Enhanced security & infrastructure monitoring
  • Google Search Console management
  • Monthly SEO/GEO health check
  • Conversion A/B testing
  • Quarterly strategy session

Benefits

  • Support hours included every month
  • Updates, backups and monitoring handled for you
  • Priority response on higher tiers
  • Reporting and rank tracking
  • Conversion testing and strategy sessions
  • One partner for site, calculator and apps

How it works

  1. Choose a Plan — Pick the plan that matches how much ongoing work you need
  2. Onboarding — We take over the technical setup, monitoring and backups
  3. Monthly Work — Edits, improvements and reporting within your included hours
  4. Review — Regular check-ins so the plan keeps matching your goals

Get a Proposal